Home / How it works
One structured process for the money side of a build.
Agree the stages, arrange funding, build, review, release payment and keep the record. Every step is visible to both of you.
Agree
Before work begins, you agree the scope, project value, stages, stage values, target dates and the conditions each stage must meet before it is paid.
HomeownerSet out the project or start from a suggested stage plan, then invite your builder.BuilderReview the stages, suggest changes and accept the plan.Fund
Project funding is arranged through the selected regulated payment partner in line with the agreed payment structure. The relevant status is shown to both of you.
HomeownerComplete the required funding step when asked. You will see the resulting status in the project.BuilderSee the relevant funding status before you commit labour and materials.Build
Work goes ahead against the agreed stage. Both of you can see which stage is in progress and what comes next.
HomeownerNothing to manage day to day. Follow progress when you want to.BuilderGet on with the work, knowing what the stage requires.Review
When a stage is complete, the builder submits evidence against each agreed condition. The homeowner reviews it condition by condition.
HomeownerCheck each condition, then approve or ask for changes on a specific point.BuilderUpload photos, certificates and notes from your phone, and submit.Release
Approving a stage authorises its payment. The payment partner then processes it, and its status is shown separately from the work.
HomeownerConfirm approval on a clear summary of the stage and its value.BuilderSee the stage approved straight away, and follow the payment until it arrives.Record
Every agreement, submission, change, approval and payment is kept in one project record that you can both refer back to and download.
HomeownerKeep a full history for your records, insurance or a future sale.BuilderKeep a documented history of the job and how it was paid.
Two statuses, never merged.
Every stage has a work status and a payment status. A stage can be approved while its payment is still processing, and you will always see both.
Work status
- AgreedBoth of you have accepted the stage.
- In progressThe builder is working on this stage.
- Submitted for reviewEvidence is in and waiting for the homeowner.
- Changes requestedSomething needs fixing before approval.
- ApprovedThe homeowner has confirmed the stage.
- DisputedA formal disagreement is being resolved.
Payment status
- Not fundedFunding for this stage is not yet arranged.
- Funding pendingFunding is on its way to the payment partner.
- Funding confirmedFunding for this stage is in place.
- ProcessingPayment has been authorised and is moving.
- PaidThe builder has received the payment.
- Failed or on holdSomething needs attention. You will be told what and why.
What you need to get started.
Homeowners
Your project type, rough value and planned start date, plus your builder's contact details if you already have one. You can set up stages from a suggested plan and adjust them together.
Builders
Your business details, verification and payment set-up. Join directly or accept an invitation from a homeowner. Each of these is shown as a separate status, so you always know what is left to do.
Ready to set out your stages?
It takes a few minutes to create a project and a suggested stage plan you can share with your builder.